Author Topic: Widespread Login/Session Issue (RESOLVED, See Last Post by Natasha)  (Read 3469 times)

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Offline Banshee

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Re: ok here is a big"WTF"
« Reply #20 on: December 12, 2012, 10:32:42 pm »
Shit it just put me on as SubZero, and is getting worse by the day!

I just posted about this in site specific stuff it keeps happening to me
« Last Edit: December 12, 2012, 10:35:32 pm by Banshee »
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Re: ok here is a big"WTF"
« Reply #21 on: December 12, 2012, 10:34:11 pm »
Awesome. We broke simple machines.
Not quite awsome bro :/ as of now who knows whos snooping through whos messages this isn't to thrilling. :/
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Offline Gaz

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Re: ok here is a big"WTF"
« Reply #22 on: December 12, 2012, 10:36:13 pm »
Time to find  a new forum! >:(
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Re: Strange issue with the site
« Reply #23 on: December 12, 2012, 10:39:01 pm »
We're working on it, guys. Please stay calm. Right now, we're only able to do things to the best of our ability but we're figuring it out.

Please don't do anything stupid.
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Offline Meadow Whisper (Natasha)

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Re: Widespread Login/Session Issue
« Reply #24 on: December 12, 2012, 11:41:27 pm »
Making this the central thread for this issue.  I've tried a few things, but I really can't see any definite cause for it.  I'll keep playing with it until I know something for certain, I just wanted to let you guys know that I am working on it.  As far as I can tell, it's something server-side that's going on, so info about your computers and who it's affecting isn't very helpful.  One thing that IS helpful, based on an observation someone made (I forget who), is to keep clicking on stuff and using the site.  View threads and post in the Spam board like your life depended on it (I'll start a thread for this).  The only way I can diagnose it is if it keeps happening.
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Offline Meadow Whisper (Natasha)

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Re: Widespread Login/Session Issue (RESOLVED, See Last Post by Natasha)
« Reply #25 on: December 13, 2012, 12:28:26 am »
I'm going to mark this "resolved".  Short answer:  A caching glitch in our hosting provider's network caused pages to be displayed to the wrong user pretty much completely at random.

There was nothing wrong with the forum software, or the server itself.  The flurry of activity allowed me to experience the issue pretty heavily, which made it easier to fix.  What I found (and what most of you found) is that while pages would display based on someone else's login, anything that involved submitting data (like making a post) was always associated with the correct user.  Additionally, the incorrect credentials were based on someone viewing the same page before you did.  And hitting Refresh in your browser always fixed it for that page.

The site sends a header that tells your browser to keep the page stored in its local cache, instead of reloading it every time you visit that page, to improve performance and reduce bandwidth usage.  Normally, this is only meant to control how browsers interact with the page.  In this case, our host's network proxy servers were also reading this header and storing pages in a cache.  Not a bad idea in some circumstances, or for some content types, but when logged-in pages are stored, problems like this can occur unless the proxy server is set up in a special way to prevent it.  These proxy servers apparently were not.

The fix, for now, was to simply change the cache control header to say that any normal forum page cannot be stored in cache.  Once that change filtered through our host's network, and to all of your browsers, the glitch stopped happening.

There are advanced cache control headers that are only read by browsers, and not proxy servers, but I'm inclined to just leave this fix in place for now.  If anyone encounters this again, let me know ASAP, but it seems to be fixed for now.  And unless our host recently changed something in their network (they didn't tell me about a change), I'm a little surprised this hasn't happened before.

I'm sorry for the mess, and I appreciate your patience and assistance while I worked on this.
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Offline Spoopy ★ Panda

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Re: Widespread Login/Session Issue (RESOLVED, See Last Post by Natasha)
« Reply #26 on: December 13, 2012, 12:31:06 am »
:O That actually makes sense. Still weird, though

Thanks soo much for taking care of this <3 EVERYONE THANK THIS AMAZING PERSON
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Offline Goat angst

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Re: Widespread Login/Session Issue (RESOLVED, See Last Post by Natasha)
« Reply #27 on: December 13, 2012, 12:34:11 am »
It felt good helping the forum. Well even though it was only posting.
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Offline NightF0x

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Re: Widespread Login/Session Issue (RESOLVED, See Last Post by Natasha)
« Reply #28 on: December 13, 2012, 12:36:34 am »
Very good to hear! I'm happy it was nothing too serious!
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Re: Widespread Login/Session Issue (RESOLVED, See Last Post by Natasha)
« Reply #29 on: December 13, 2012, 12:39:48 am »


thanks Natasha!


Edit: shouldn't have quoted the whole thing
« Last Edit: December 13, 2012, 01:14:12 am by Animosus »
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Offline Goat angst

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Re: Widespread Login/Session Issue (RESOLVED, See Last Post by Natasha)
« Reply #30 on: December 13, 2012, 12:48:04 am »
Wait there was a glitch in the matrix this world isn't real!!!!!
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Re: Widespread Login/Session Issue (RESOLVED, See Last Post by Natasha)
« Reply #31 on: December 13, 2012, 01:24:47 am »
Well it appears that I've missed out on some pretty strange events last night. I hope that this wasn't too distressing for some of us. I'm pleased to hear that some laughs came out of this, as reading the related topic posted in Spam/Testing was quite amusing. Anyway, dibs to Natasha and the rest of the staff active at the time for remedying the issue and restoring a sense of order.
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Re: Widespread Login/Session Issue (RESOLVED, See Last Post by Natasha)
« Reply #32 on: December 13, 2012, 01:36:10 am »
Wait there was a glitch in the matrix this world isn't real!!!!!

A tear has appeared! Everything you know is a lie!

Well it appears that I've missed out on some pretty strange events last night. I hope that this wasn't too distressing for some of us. I'm pleased to hear that some laughs came out of this, as reading the related topic posted in Spam/Testing was quite amusing. Anyway, dibs to Natasha and the rest of the staff active at the time for remedying the issue and restoring a sense of order.

And yeah, I missed a bit too, though I caught the very beginning and then the last tip of it. The super spam thread looked like a lot of fun too!
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Re: Widespread Login/Session Issue (RESOLVED, See Last Post by Natasha)
« Reply #33 on: December 13, 2012, 04:02:09 am »
Thanks Natasha eveything seems to be working mint  :lol-fox:
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Offline Zeek TehHusky

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Re: Widespread Login/Session Issue (RESOLVED, See Last Post by Natasha)
« Reply #34 on: December 13, 2012, 06:49:46 am »
appreciate it Natasha :lol-fox:
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Re: Strange issue with the site
« Reply #35 on: December 13, 2012, 07:07:01 am »
I'm really not too concerned. The staff really has great control over this site...

This is all I have to say. I knew it would get resolved. It was fixed much earlier than I expected too, I mean it was a pretty serious glitch. I don't think we've ever seen something like that (at least not while I've been here). So yeah, great job Natasha! :)
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Offline rvb123

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Re: Strange issue with the site
« Reply #36 on: December 13, 2012, 03:36:54 pm »
This is messed up lol It's the first sign of the apocalypse!
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Offline Banshee

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Re: Widespread Login/Session Issue (RESOLVED, See Last Post by Natasha)
« Reply #37 on: December 13, 2012, 04:03:11 pm »
Ok good, freak-out time is over :lol-fox:
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Re: Widespread Login/Session Issue (RESOLVED, See Last Post by Natasha)
« Reply #38 on: December 13, 2012, 05:11:05 pm »
I wonder if the board sendind cached copies of pages also accounts for why the board seems to have a delay for when the board updates. Of course, I could be wrong.

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Re: Widespread Login/Session Issue (RESOLVED, See Last Post by Natasha)
« Reply #39 on: December 14, 2012, 04:02:29 pm »
so long as it is fixed. I think the admins did there job, more then well enough. thank you panda, natasha, crowly, and all others on the Ft team. it works good as new.
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