Author Topic: IMPORTANT: If You're Having A Problem...  (Read 1322 times)

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Offline Meadow Whisper (Natasha)

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IMPORTANT: If You're Having A Problem...
« on: February 18, 2008, 01:09:54 am »
If you're having any sort of problem with this site, go to and it will be handled quickly!

-Don't ignore your problem and hope that it will go away.
-Don't make a random reference to it in a post somewhere.
-Don't start a new thread about it, unless you've already opened a support ticket.
-Don't send a PM to the staff about it.

We have this system available to make it easier for you to get the assistance you need, and for us to track problems more effectively than before.  So, please use it.  And don't be afraid to open a ticket; it's not a bother to us, you won't be banned for it, and we're not going to charge you for tech support.
« Last Edit: August 04, 2008, 05:38:50 am by Natasha Softpaw »
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